At RoyalPaws™, we want your shopping experience to be simple, safe, and enjoyable. That's why we work hard to ensure your order arrives quickly and that you can shop with complete confidence.
Shipping
-
Orders are processed within 1–3 business days.
-
Estimated delivery time is 5–12 business days across the United Kingdom.
-
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
-
Please note that delivery times may vary during holidays or periods of high demand.
Returns
Your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return within 30 days of receiving your order.
To be eligible for a return:
-
The item must be unused and in its original condition.
-
The product must be returned in its original packaging.
-
Proof of purchase is required.
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. Approved refunds will be processed to your original payment method within a few business days.
Need Help?
If you have any questions about shipping, returns, or your order, please contact our customer support team:
🕒 Monday – Friday | 9:00 AM – 6:00 PM GMT
🐾 Thank you for choosing RoyalPaws™ — because your pets deserve royal care. 👑